{"id":101,"date":"2026-04-16T11:50:44","date_gmt":"2026-04-16T11:50:44","guid":{"rendered":"https:\/\/peptofit.pl\/?page_id=101"},"modified":"2026-04-21T06:08:19","modified_gmt":"2026-04-21T06:08:19","slug":"regulamin","status":"publish","type":"page","link":"https:\/\/peptofit.pl\/en\/regulamin\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<h1 class=\"wp-block-heading\">PeptoFit online store \u2013 the most important information (<a>www.peptofit.pl<\/a>)<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">About us<\/h2>\n\n\n\n<p>The PeptoFit store is online at\u00a0<a>www.peptofit.pl<\/a>. The operator is SK (Warsaw, Poland). The store operates in accordance with Polish and EU law.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Orders<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders can be placed 24\/7 via the website.<\/li>\n\n\n\n<li>Once you place your order, you will receive an email confirmation.<\/li>\n\n\n\n<li>The sales contract is concluded after the seller confirms the order.<\/li>\n\n\n\n<li>Before purchasing, you must accept the terms and conditions.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Prices and payments<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All prices are in PLN and include VAT.<\/li>\n\n\n\n<li>Delivery costs are charged separately (if applicable).<\/li>\n\n\n\n<li>Payment must be made before the order is processed.<\/li>\n\n\n\n<li>Available payment methods:\n<ul class=\"wp-block-list\">\n<li>bank transfer<\/li>\n\n\n\n<li>fast online payments (card, BLIK, instant transfers)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Delivery is carried out by InPost (parcel lockers).<\/li>\n\n\n\n<li>Delivery time: usually 1-4 business days.<\/li>\n\n\n\n<li>Shipping cost:\n<ul class=\"wp-block-list\">\n<li>12 PLN for orders under 150 PLN<\/li>\n\n\n\n<li>free delivery over PLN 150<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Orders are shipped after payment has been received.<\/li>\n\n\n\n<li>We do not offer cash on delivery.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Returns (14 days)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You have the right to return the product within 14 days without giving a reason.<\/li>\n\n\n\n<li>You must inform us of your return within 14 days of receiving your shipment.<\/li>\n\n\n\n<li>The product should be sent to the address in Warsaw.<\/li>\n\n\n\n<li>We return:\n<ul class=\"wp-block-list\">\n<li>product price<\/li>\n\n\n\n<li>standard delivery cost<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Refunds are processed within 14 days of receipt of the return or proof of shipment.<\/li>\n\n\n\n<li>The cost of return shipping is borne by the customer.<\/li>\n<\/ul>\n\n\n\n<p>Exception: Custom-made products cannot be returned.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Complaints<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Complaints can be submitted to:&nbsp;<a>info@peptofit.pl<\/a><\/li>\n\n\n\n<li>Please provide a description of the problem and your order details.<\/li>\n\n\n\n<li>We respond within 14 days.<\/li>\n\n\n\n<li>In the event of a justified complaint:\n<ul class=\"wp-block-list\">\n<li>we repair or replace the product, or<\/li>\n\n\n\n<li>we refund the money \/ reduce the price<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The costs of the complaint are covered by the seller (if the complaint is justified).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Electronic services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The store allows you to place orders online.<\/li>\n\n\n\n<li>Internet and email access required.<\/li>\n\n\n\n<li>The user must use the store in accordance with the law and provide true data.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Disputes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First, we try to resolve disputes amicably.<\/li>\n\n\n\n<li>If necessary, cases are heard by Polish courts.<\/li>\n\n\n\n<li>The consumer can benefit from:\n<ul class=\"wp-block-list\">\n<li>consumer ombudsman<\/li>\n\n\n\n<li>arbitration court<\/li>\n\n\n\n<li>EU ODR platforms<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\">2) LEGAL VERSION (POLISH \u2013 IMPROVED)<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">ONLINE STORE REGULATIONS \u2013&nbsp;<a>www.peptofit.pl<\/a><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a71 General provisions<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Internet shop&nbsp;<a>www.peptofit.pl<\/a>&nbsp;operates in accordance with these Regulations.<\/li>\n\n\n\n<li>The regulations specify in particular:\n<ul class=\"wp-block-list\">\n<li>rules for concluding and terminating sales contracts,<\/li>\n\n\n\n<li>complaints procedure,<\/li>\n\n\n\n<li>principles of providing services electronically,<\/li>\n\n\n\n<li>rights and obligations of the parties.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In matters not regulated, the provisions of Polish law shall apply, in particular:\n<ul class=\"wp-block-list\">\n<li>Act on the provision of services by electronic means of 18 July 2002,<\/li>\n\n\n\n<li>Consumer Rights Act of 30 May 2014,<\/li>\n\n\n\n<li>Act on Out-of-Court Resolution of Consumer Disputes of 23 September 2016,<\/li>\n\n\n\n<li>Civil Code of 23 April 1964.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a72 Definitions<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Seller \/ Service Provider<\/strong>\u00a0\u2013 peptofit.pl, SK ul. Wronia 45-37, 00-870 Warsaw, NIP: 7010666313, REGON: 540383968.<\/li>\n\n\n\n<li><strong>Client<\/strong>&nbsp;\u2013 an entity placing or intending to place an order.<\/li>\n\n\n\n<li><strong>Consumer<\/strong>&nbsp;\u2013 a natural person making a purchase not directly related to business activity.<\/li>\n\n\n\n<li><strong>Entrepreneur<\/strong>&nbsp;\u2013 an entity conducting business activity.<\/li>\n\n\n\n<li><strong>Product<\/strong>&nbsp;\u2013 a movable item offered in a store.<\/li>\n\n\n\n<li><strong>Order<\/strong>&nbsp;\u2013 a declaration of will by the customer constituting an offer to conclude a contract.<\/li>\n\n\n\n<li><strong>Sales agreement<\/strong>&nbsp;\u2013 contract concluded between the customer and the seller.<\/li>\n\n\n\n<li><strong>Price<\/strong>&nbsp;\u2013 gross amount due for the product.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a73 Information about products and orders<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The store sells online.<\/li>\n\n\n\n<li>The products are new, compliant with the contract and legally placed on the market.<\/li>\n\n\n\n<li>The information on the website does not constitute an offer within the meaning of the Civil Code.<\/li>\n\n\n\n<li>Orders can be placed 24\/7.<\/li>\n\n\n\n<li>Placing an order constitutes acceptance of the regulations.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a74 Conclusion of the contract<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The sales contract is concluded after:\n<ul class=\"wp-block-list\">\n<li>placing an order and<\/li>\n\n\n\n<li>its confirmation by the seller via e-mail.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Confirmation includes:\n<ul class=\"wp-block-list\">\n<li>order details,<\/li>\n\n\n\n<li>withdrawal form,<\/li>\n\n\n\n<li>statute.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Upon receipt of the e-mail, a contract is concluded.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a75 Payments<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Available payment methods:\n<ul class=\"wp-block-list\">\n<li>bank transfer,<\/li>\n\n\n\n<li>electronic payments (BLIK, cards, quick transfers).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Payment must be made before the order is processed.<\/li>\n\n\n\n<li>The order will be processed after the payment has been received.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a76 Delivery<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Delivery is carried out by InPost (parcel lockers).<\/li>\n\n\n\n<li>Shipping costs:\n<ul class=\"wp-block-list\">\n<li>12 PLN for orders below 150 PLN,<\/li>\n\n\n\n<li>free delivery over PLN 150.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Delivery time:\n<ul class=\"wp-block-list\">\n<li>preparation: up to 1 business day,<\/li>\n\n\n\n<li>delivery: 1\u20133 business days.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Total delivery time: approx. 1\u20134 business days.<\/li>\n\n\n\n<li>No cash on delivery option.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a77 Complaints<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The seller is liable for non-conformity of the goods with the contract in accordance with the Consumer Rights Act.<\/li>\n\n\n\n<li>Complaints should be reported to the following address:&nbsp;<a>info@peptofit.pl<\/a><\/li>\n\n\n\n<li>The deadline for considering complaints is 14 days.<\/li>\n\n\n\n<li>If the complaint is accepted, the customer has the right to:\n<ul class=\"wp-block-list\">\n<li>repair or replacement of the product,<\/li>\n\n\n\n<li>price reduction,<\/li>\n\n\n\n<li>withdrawal from the contract and refund of money.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The costs of the complaint are covered by the seller (in the event of a justified complaint).<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a78 Withdrawal from the contract<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The consumer has the right to withdraw from the contract within 14 days without giving any reason.<\/li>\n\n\n\n<li>The deadline is counted from the date of receipt of the product.<\/li>\n\n\n\n<li>The product must be returned within 14 days of withdrawal.<\/li>\n\n\n\n<li>The refund includes the product price and standard shipping costs.<\/li>\n\n\n\n<li>Refunds will be made within 14 days.<\/li>\n\n\n\n<li>The cost of return is borne by the consumer.<\/li>\n\n\n\n<li>The right of withdrawal does not apply to products made to order.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a79 Electronic services<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The store provides electronic services enabling the placement of orders.<\/li>\n\n\n\n<li>The services are free.<\/li>\n\n\n\n<li>Technical requirements:\n<ul class=\"wp-block-list\">\n<li>Internet access,<\/li>\n\n\n\n<li>web browser,<\/li>\n\n\n\n<li>active email,<\/li>\n\n\n\n<li>cookies and JavaScript enabled.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>The user is obliged to use the store in accordance with the law.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a710 Complaints about electronic services<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Complaints should be reported to:&nbsp;<a>info@peptofit.pl<\/a><\/li>\n\n\n\n<li>A response will be provided within 14 days.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">\u00a711 Final provisions<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Contracts are concluded in accordance with Polish law.<\/li>\n\n\n\n<li>Disputes are resolved amicably in the first instance.<\/li>\n\n\n\n<li>In the event of a lack of agreement, the competent court is a common court.<\/li>\n\n\n\n<li>The consumer has the right to:\n<ul class=\"wp-block-list\">\n<li>mediation,<\/li>\n\n\n\n<li>assistance from the consumer ombudsman,<\/li>\n\n\n\n<li>EU ODR platform.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Sklep internetowy PeptoFit \u2013 najwa\u017cniejsze informacje (www.peptofit.pl) O nas Sklep PeptoFit dzia\u0142a online na stronie\u00a0www.peptofit.pl. Operatorem jest S.K. (Warszawa, Polska). Sklep dzia\u0142a zgodnie z prawem polskim i unijnym. Zam\u00f3wienia Ceny i p\u0142atno\u015bci Dostawa Zwroty (14 dni) Wyj\u0105tek: brak mo\u017cliwo\u015bci zwrotu produkt\u00f3w wykonywanych na zam\u00f3wienie. Reklamacje Us\u0142ugi elektroniczne Spory 2) WERSJA PRAWNA (POLSKA \u2013 ULEPSZONA) REGULAMIN [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-101","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/pages\/101","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/comments?post=101"}],"version-history":[{"count":4,"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/pages\/101\/revisions"}],"predecessor-version":[{"id":203,"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/pages\/101\/revisions\/203"}],"wp:attachment":[{"href":"https:\/\/peptofit.pl\/en\/wp-json\/wp\/v2\/media?parent=101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}